Type |
Diagnosis |
Improvement |
Number
of page views |
Less
than 5 page views per visit |
Cut
the page into many
Reduce the graphic size to improve download time
Add content
Survey users to identify their needs and adapt the content |
Most
popular pages |
The
top 5 or 10 most popular pages on the site |
Sell
product or service
Sell advertisement
Promote users to come back (newsletter, contest, sale, new content,
etc)
Include these pages in the promotion to optimize the number of external
links |
Less
popular pages |
The
10 or 20 less popular pages on the site |
Change
content
Change navigation
Put a link to a popular page up front
Offer special offer for a limited time |
Entry
pages |
The
top 5 or 10 entry pages |
Sell
product or service
Sell advertisement
Introduce your services (newsletter, what's new, communication) |
Exit
pages |
The
top 10 or 20 exit pages |
Provide
a special offer to take now
Change content
Modify navigation
Put a link to a popular page up front
Survey users to identify their needs and adapt the content |
Home
page usage |
More
than 25% of the users leave the home page (and the site) |
Put
an internal search engine box
Reduce the number of navigation items
Promote a navigation choice |
Users
origin |
More
than 10% of the visits are from neglected countries in your commercial
offer |
Special
offers targeted to specific countries
Maybe translate the site into another language? |
Time
spent on the site |
More
than 50% of the users stay less than 30 seconds |
Survey
users to identify their needs and adapt the content
Improve content
Change design
Partner with other sites |
Unique
visitors vs regular visitors |
1 user
out of 10 comes back to the site |
A
web site that looks alive
Survey users to identify their needs and adapt the content
Improve content
Display special offers |
Bandwidth |
Site
is too slow |
Reduce
the size of the top 10 most popular graphics (reduce number of colors,
details, size) |